There’s one essential item that should top your store’s assortment: exceptional customer service. Did you know that 90% of Americans use customer service as a factor in deciding whether or not they should do business with a company? According to another report, 93% of customers are likely to make repeat purchases with companies that offer...Read More

What, exactly, does it mean to be “on trend”? It means your store is keeping up with the times, speaking to the styles that are in fashion in the apparel and home-decorating worlds. Click to read press release.Read More

If someone stopped you and offered you free advertising, with a guarantee that it would get positive results, would you accept the offer or walk on by? Click to read press release.Read More

Probably the two most-asked questions owners have about store interiors are: > How often should an interior be freshened up? >How much should a retailer spend on a facelift? My answers vary, but the guidelines are clear. Click to read press release.Read More

One of the questions I’m asked most frequently is, “Where should I put my checkout counter?” While that’s of vital interest to a store owner, it’s only one of many things to keep in mind when laying out a store. Let’s take a look at the basics. Click to read press release.Read More

One of my favorite smells is the scent of real leather when I walk into a shoe store. It communicates authenticity, the real McCoy. I also love the smell of bookstores. There’s something about the smell of paper and ink pressed together inside thousands of book covers that tells me I will soon find a...Read More

The checkout counter is the last point of interaction with customers before they walk out of your store. Does yours invite them back? Click here to read press release.Read More

We all know the largest threat to brick-and-mortar stores is online retail. We also know that an in-person experience can give consumers quite a few things that an online space cannot. Click to read press release.Read More

As the digital world continues to expand in prominence and importance, it’s crucial to ensure that your brand has a presence in this space. Click to read press release.Read More

If your business doesn’t have a compelling presence across popular social media platforms, you’re missing out on a prime opportunity to reach, engage with, and persuade your current and potential customers. Click to read press release.Read More