Lyn Falk Breaks Down the Untapped Power of Storefront Windows in Fall SJN/MAJN Article

Storefront Windows: Are You Making the Most of This Valuable Real Estate? Your storefront windows are prime real estate, and too many jewelry retailers let them go to waste. In […]

Lyn Falk Explores Retail’s Shift Toward “Social Hospitality” in New Shop! Article

Retail Gone Rogue: Retail as Social Hospitality Customer experience used to mean good service in a nice atmosphere. Not anymore. In her latest article for Shop! Association’s VMSD, Retailworks founder […]

Focus Five: 5 Features Every High-Performing Transaction Counter Needs

Your transaction counter is far more than just a place where money changes hands. It’s the final touchpoint of the shopping journey, your last opportunity to reinforce your brand, make […]